Summary
Arbaz Hussain is a ServiceNow Developer with 10 years of hands-on experience designing and delivering end-to-end Service Catalog solutions, record producers, workflows, and custom dashboards. He specializes in configuring ITSM modules—Incident, Problem, Change—alongside SLA/OLA/UC integrations, ACL-driven security, and import set data migrations. Proficient in client-side and server-side customizations (UI Policies, Client Scripts, UI Actions, Update Sets), he translates complex operational requirements into maintainable platform customizations. Based in Hyderabad, he blends a data science academic background with practical ServiceNow delivery, enabling a metrics-driven approach to automation and reporting. Though not active on GitHub, his decade-long ServiceNow-focused track record highlights deep platform expertise and reliability in production environments.
11 years of coding experience
Bachelor of Science - BS, Data science, Bachelor of Science - BS, Data science at Board of Secondary Education, Telangana (BSET)