Balaji Munusamy
Senior Software Engineer at Wipro
Chennai, Tamil Nadu, India
Summary
👤
Senior🎓
Top SchoolBalaji Munusamy is a Senior Software Engineer with 8 years of experience specializing in ServiceNow implementations across ITSM, CSM, integrations, and custom applications. He is a ServiceNow Certified Application Developer and Admin with deep JavaScript scripting skills applied to Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. Balaji has repeatedly served as a key technical resource delivering client-facing solutions and enhancements, translating ITIL-aligned processes into robust, maintainable platforms. Based in Chennai, he has progressed through hands-on engineering roles at iOPEX Technologies and now at Wipro, bringing practical expertise in integration patterns and platform extensibility. Beyond ServiceNow, his GitHub identifies interests in machine learning and data science, signaling a broader curiosity for applying analytics to operational workflows.
8 years of coding experience
5 years of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at I.F.E.T. College of Engineering
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (34)
object-recognition9
large-language-models9
text-summarization9
virtual-assistant9
knowledge-graph9
summarizer9
retrieval-augmented-generation9
gpt8
genai8
llm8
hugo7
performance-analytics7
audit-logging7
chatbot7
role-based-access-control7
Programming languages (4)
Github contributions (5)
balaji-munusamy/faq-virtual-agent
Aug 2021 - Nov 2021
Build your faq virtual agent in 5 minutes
Contributions:17 commits, 11 pushes in 2 months
virtual-agentchatbotvirtual-assistant
balaji-munusamy/speech-summarizer
Oct 2021 - Oct 2021
Transcribes and summarizes speech or audio
Contributions:17 commits, 16 pushes, 1 branch in 2 days
audiospeechtranscribersummarizerspeech-summarizer
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