Summary
Bella Phan is a Community Engagement Specialist with 7 years of experience blending digital marketing, community support, and project coordination to grow and energize online ecosystems. Based in Ho Chi Minh City, she currently shapes developer and user engagement at Katalon while leading special projects at FOSSASIA, bringing NGO-style openness to product communities. Her background includes founding an education startup and leading client relationships, giving her a rare mix of grassroots community-building and business-facing stakeholder management. Trained in accounting with an MBA in progress, she applies analytical rigor to measure participation, retention, and campaign ROI. Known for turning casual users into active contributors, she focuses on creating repeatable engagement playbooks that scale across platforms. Outside work she bridges education and tech, leveraging teaching experience to design accessible onboarding and support systems.
7 years of coding experience
6 years of employment as a software developer
High School Diploma, High School Diploma at Ly Tu Trong Elite Highschool
Master of Business Administration - MBA, Business Administration and Management, General, Master of Business Administration - MBA, Business Administration and Management, General at Western Sydney University
Bachelor of Commerce (B.Com.), Accounting, Bachelor of Commerce (B.Com.), Accounting at Swinburne University of Technology
English