Ben Whitfield-heap
Head Of Product at Kahootz
East Lindsey, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolBen Whitfield-Heap is a product leader with 11 years of experience delivering user-centered, data-driven digital services across public, private, and charity sectors. As Head of Product now and formerly Senior Product Manager at NHS England, he grew FutureNHS from 8,000 to 50,000+ monthly active users and secured a £1.5m investment to redevelop the platform on open-source foundations. He combines agile delivery, service operations and analytics—introducing Zendesk workflows with 15-minute first replies and 90% satisfaction and building North Star metrics to cut support demand. His work on digitising Ministry of Justice services and moving consent from paper to digital demonstrates a knack for simplifying complex governance and integration challenges. Passionate about “tech for good,” he blends rigorous delivery certifications (Scrum, ITIL, PRINCE2, MSP, AgilePM) with hands-on product strategy to scale public-benefit platforms. Based in East Lindsey, he prefers practical, measurable outcomes and has a track record of turning policy-focused problems into high-impact digital services.
11 years of coding experience
12 years of employment as a software developer
2:1 (hons), Business Administration, 2:1 (hons), Business Administration at University of BathErmysted's Grammar School
Stackoverflow
27reputation
2kreached
0answers
7questions
Github Skills (32)
health10
markdown9
ruby9
jekyll9
dynamics-crm8
dataverse8
custom-post-type8
blog-engine8
advanced-custom-fields8
static-site-generator7
hugo7
powerapps7
html6
frontend6
looker-studio6
Programming languages (10)
Github contributions (5)
simplybenuk/simplyben
Mar 2017 - Feb 2023
1st release of the simplyben.co.uk website
Contributions:79 commits, 21 PRs, 92 pushes in 5 years 11 months
nextjshugojekyll
simplybenuk/Wolds-Canine-Massage
Dec 2019 - Jun 2026
Contributions:9 PRs, 75 pushes, 11 branches in 6 years 7 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.