Benjamin Planque
Chef De Produit at Combodo - ITSM Open Source Solutions
Saint-Jean-le-Vieux, Auvergne-Rhône-Alpes, France
Summary
🤩
Rockstar🎓
Top SchoolBenjamin Planque is a product leader and experienced IT operations manager with over a decade of hands-on experience in support, EDI, and product management, currently shaping ITSM solutions at Combodo. He progressed from technical roles in hardware/software support and network administration to leading support teams and driving application production and continuous improvement at EDT. Comfortable at the intersection of customer-facing support and product development, he combines operational rigor with a background in mapping, scripting, and business process automation. Based in Saint-Jean-le-Vieux, France, he recently augmented his formal credentials with a computer engineering RNCP7, signaling a commitment to deepening technical and product expertise. Notably, he has a track record of creating roles and processes that institutionalize continuous improvement and bridge support teams with development.
6 years of coding experience
RNCP7 (Bac +5), Computer Engineering, RNCP7 (Bac +5), Computer Engineering at EPSI - L'école d'ingénierie informatiqueInformatique et reseau pour l'industrie et les services techniques., Informatique et reseau pour l'industrie et les services techniques. at Lycee du Gresivaudan a MeylanBaccalauréat, Electrotechnique, Baccalauréat, Electrotechnique at Ecole Technique Paul Louis Merlin
English, French, Spanish
Github Skills (23)
impact-analysis10
itil10
cmdb10
itop-extension8
rocketchat8
launchpad8
itop-module7
integrate7
windows7
linux7
rocket7
chat7
macos6
collaboration6
gnome6
Programming languages (4)
Github contributions (5)
Combodo/iTop
Jul 2020 - Nov 2025
A simple, web based CMDB & IT Service Management tool
Contributions:4 releases, 4 reviews, 68 pushes in 5 years 4 months
cmdbitopitilhelpdeskimpact-analysis
Combodo/sample-login-custom-css
Apr 2025 - Apr 2025
Contributions:2 pushes in 1 day
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