Blue Yee
Quality Assurance Specialist at TDCX
Shanghai, Singapore
Summary
👤
Senior🎓
Top SchoolBlue Yee is a Quality Assurance Specialist with nine years of customer-facing experience and a strong background supporting advertising and technical platforms for Greater China, including Hong Kong. Fluent in Cantonese, Mandarin and conversational English, Blue has delivered consultative post-sales support, troubleshooting, and QA insights for Meta advertising teams. She combines hands-on customer service skills from gaming and education sectors with the ability to translate and localize content between English and Chinese. Known for driving first-contact resolution, she also provides actionable feedback to improve agent performance, tools and processes. Based in Shanghai and connected to Singapore, Blue brings a blend of cultural fluency and practical operational experience that helps bridge regional teams and customers. Outside work she values life balance and future growth, reflecting a pragmatic, people-focused approach to quality and service.
9 years of coding experience
2 years of employment as a software developer
High School Diploma, High School Diploma at Chong Hwa Independent High SchoolBachelor's degree, 公共關係暨廣告學系, Bachelor's degree, 公共關係暨廣告學系 at 世新大學
Github Skills (3)
android-auto3
stm32f41
hal1
Programming languages (2)
Github contributions (5)
MrBluyee/MrBluyee.github.io
Apr 2018 - Apr 2024
Contributions:136 pushes, 1 branch in 6 years 1 month
MrBluyee/DataStructure_C
Aug 2018 - Aug 2019
Contributions:38 commits, 51 pushes in 11 months
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