Course Instructor at UW Professional & Continuing Education
Denver, Colorado, United States
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Summary
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Senior
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Top School
Bob Watson is a technical writing leader and Course Instructor with nine years of experience blending software engineering, user research, and a PhD in Human Centered Design & Engineering to improve developer documentation at scale. He has driven measurable outcomes at Google, AWS, Microsoft, and fintech startup Tilia—delivering a 19% boost in reader helpfulness and recurring cost savings while automating large-scale content workflows. At UW Professional & Continuing Education he teaches API documentation that fuses academic research with practical AI-enhanced content operations and measurable performance metrics. His work spans embedded systems to cloud platforms, specializing in developer onboarding, information architecture, and automated QA that reduced review cycles and repaired systemic publishing errors. A published researcher and conference speaker, he emphasizes using AI where it demonstrably improves outcomes while preserving human expertise for complex technical communication. Based in Denver, he combines enterprise impact with hands-on curriculum design to help organizations translate complex APIs into clear, customer-focused experiences.
9 years of coding experience
6 years of employment as a software developer
PhD Human Centered Design and Engineering, PhD Human Centered Design and Engineering at University of Washington
The piClinic Console is a low-cost, computer solution that automates many of the most time-consuming administrative tasks in a small clinc to improve patient management and clinic reporting. This repo contains the 2nd generation of the system software that was field tested during Summer 2019.
Contributions:7 releases, 234 commits, 88 PRs in 3 years 5 months
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