Chen Li
Senior Site Reliability Engineer At ServiceNow
Greater Sydney Area Australia
Summary
👤
Senior🎓
Top SchoolChen Li is a Senior Site Reliability Engineer at ServiceNow with over 17 years in IT and a decade focused on security and systems reliability. He brings deep hands-on experience from IBM supporting security intelligence, intrusion prevention, and enterprise system management, combined with strong ITIL-driven problem and change management skills. Chen has contributed to prominent open-source cloud projects—Octavia, Rally, and Minikube—improving LBaaS integrations, modularizing benchmarking tooling, and hardening local Kubernetes bootstrapping and cert management. Known for bridging support, engineering and product teams, he excels at reproducing complex issues, automating solutions, and building tooling and training to scale operations. Based in Greater Sydney, he pairs a practical systems background with a penchant for refactoring legacy code toward modular, service-oriented designs.
11 years of coding experience
5 years of employment as a software developer
Bachelor of Science, Bachelor of Science at Griffith CollegeUNSW Sydney
Github Skills (29)
kubernetes10
docker10
back-end-development10
python10
apidoc10
load-balancing10
dockers10
go10
openstack10
api10
service-design10
kubernetes-pods10
service-provider10
backend10
devops10
Programming languages (6)
Github contributions (5)
openstack/octavia
Mar 2016 - Aug 2016
Load Balancing as a Service (LBaaS) for OpenStack. Mirror of code maintained at opendev.org.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:17 commits in 5 months
Contributions summary:Chen contributed to the Octavia project, which provides Load Balancing as a Service for OpenStack. Their work primarily involved modifying the devstack plugin to configure and interact with Octavia components during development. They also updated code related to database tasks and APIs. Additionally, the user addressed bugs and deprecated functionalities within the system, as seen in the removal of an untrue comment and the application of more accurate function calls.
load-balancingopenstack
openstack/rally
Nov 2015 - Feb 2016
Rally provides a framework for performance analysis and benchmarking of individual OpenStack components as well as full production OpenStack cloud deployments. Mirror of code maintained at opendev.org.
Role in this project:Backend & DevOps Engineer
Backend & DevOps EngineerContributions:12 commits in 2 months
Contributions summary:Chen primarily focused on refactoring and improving the codebase of the `rally` project, specifically related to the command-line interface and database interactions. They removed database and object usage from multiple CLI modules to facilitate a "Rally as a Service" architecture. Furthermore, the user contributed to removing deprecated CLI commands and improving the testing infrastructure. These changes suggest a focus on making Rally more modular and efficient.
benchmarkingopenstack
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