Clement C
Escalation Engineer - Complex Recovery Team
Ireland
Summary
👤
Senior🎓
Top SchoolClement C is an escalation engineer with 14 years of experience solving high-impact networking, virtualization and security incidents for enterprise customers, currently on Dell Technologies' Complex Recovery Team. He combines deep hands-on expertise across VMware, Cisco, EMC storage and cloud operations with a proven ability to coordinate cross-functional stakeholders, define KPIs, and drive root-cause reduction under SLAs. Known for strong customer-facing and people skills, he regularly leads readiness, release certification and system health initiatives that bridge product, services and field engineering. His open-source DevOps work on the Crowbar cloud operations project highlights practical automation and build improvements—showing a focus on reproducible infrastructure and configuration management. With formal training spanning CCNA to a diploma in Business Innovation & Digital Transformation, he blends technical rigor with a strategic view of service and process improvements.
14 years of coding experience
7 years of employment as a software developer
Bachelor, Computerized maintenance management system, Bachelor, Computerized maintenance management system at Université de NantesCCNA, System, Networking, and LAN/WAN Management/Manager, 917, CCNA, System, Networking, and LAN/WAN Management/Manager, 917 at Cork Institute of TechnologyLevel 8, CPD Diploma in Business Innovation & Digital Transformation, 72, Level 8, CPD Diploma in Business Innovation & Digital Transformation, 72 at Technological University DublinBachelor of Science, Renewable & Electrical Energy Systems, Bachelor of Science, Renewable & Electrical Energy Systems at Limerick Institute of Technology
French, English
Github Skills (11)
system-administration10
configuration-management10
bash10
cloud-services10
cloud-computing10
build-automation10
redhat9
centos9
cicd8
chef-client7
chef-solo7
Programming languages (3)
Github contributions (5)
crowbar/crowbar
Dec 2011 - Feb 2013
Cloud Operations Platform
Role in this project:
DevOps Engineer
DevOps EngineerContributions:42 commits in 1 year 2 months
Contributions summary:Clement primarily focused on infrastructure configuration and automation within the Crowbar project. Their contributions involved integrating timezone settings into the build process across multiple operating systems and correcting the installation and configuration of chef, demonstrating a strong emphasis on system setup. They also modified build scripts and configuration files to enhance caching and update mechanisms for barclamps.
cloud-operationsapi-documentationcloudkubernetescrowbar
srinivasgowda/barclamp-clouderamanager
Apr 2012 - Sep 2012
Contributions:23 commits in 5 months
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