Dalia Abraham
Senior Technical Support Analyst at Australian Access Federation Ltd (AAF)
Greater Brisbane Area Australia
Summary
👤
Senior🎓
Top SchoolDalia Abraham is a Senior Technical Support Analyst based in Greater Brisbane with 10 years’ experience supporting complex ICT and HPC environments. She brings deep hands-on expertise in Linux, Windows, VMware, SAN/Isilon storage, clustering, database administration and shell scripting, gained across research genomics, academic and federation organisations. At AGRF and EMBL-linked roles she managed production sequencing systems, backups and virtual infrastructures, reflecting a strong operational focus on data integrity and uptime. Currently at Australian Access Federation she combines user-facing support with behind-the-scenes system administration, often bridging researcher workflows and infrastructure. Colleagues rely on her pragmatic troubleshooting, automation-first approach and steady management of mission-critical storage and compute services.
10 years of coding experience
9 years of employment as a software developer
Master of Iinformation Technology, Masters of information technology, Master of Iinformation Technology, Masters of information technology at Griffith UniversityBachelor of Science (BS), Bachelor of Science, Bachelor of Science (BS), Bachelor of Science at Mahatma Gandhi University
Hindi, Malayalam
Github Skills (5)
validate2
management1
federation1
validation1
portal1
Programming languages (3)
Github contributions (5)
ausaccessfed/shibboleth-idp-installer
Jun 2016 - Feb 2019
Contributions:1 review, 38 commits, 2 PRs in 2 years 9 months
ausaccessfed/shibboleth-idp5-installer
Apr 2025 - Apr 2025
Shibboleth IdP v5 installer for AAF support
Contributions:1 review in 1 day
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.