Daniel Carnovale-evans
Information Technology Support Analyst
United Kingdom
Summary
👤
Senior🎓
Top SchoolDaniel Carnovale-Evans is an ITIL V4-certified IT Support Analyst with 11 years' experience delivering hands-on desktop, server and cloud support across ~1900 users in 11 countries. He combines strong scripting and automation skills (PowerShell modules, scheduled "break glass" tasks, PowerCLI) with practical systems administration (AD/O365 sync, JAMF, Lansweeper, AWS, DFS) to reduce toil and accelerate onboarding—his automation helped win a Top 1% employee onboarding award. Regularly praised for resolving complex LAN and desktop issues, he also governs PCI-related registry compliance using Lansweeper and PowerBI and runs monthly vulnerability patching workflows. Comfortable in both Windows and macOS environments, he contributes to open-source projects on GitHub and brings uncommon strengths in technical documentation, video-based user guides and accessibility-focused tooling (eye-tracking support).
12 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS, Computer Science, First Class, Bachelor of Science - BS, Computer Science, First Class at Kingston UniversityInformatique et Logiciel, Computing, Incomplete, Informatique et Logiciel, Computing, Incomplete at HEIG-VDHigher School Certificate, Information Technology, 72%, Higher School Certificate, Information Technology, 72% at Marist College North Shore
Github Skills (14)
windows10
powertoys9
command-palette9
termux7
powershell7
debugging6
linux-distribution6
linux6
android6
excel5
powershell-module5
visual-studio-code5
google-chrome4
build-system3
Programming languages (5)
Github contributions (5)
darkquake93/swtor
Jul 2014 - Oct 2020
Contributions:2 releases, 44 commits, 37 pushes in 6 years 4 months
darkquake93/unihood
Sep 2016 - May 2017
Contributions:73 pushes, 1 branch, 20 comments in 7 months
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