Summary
Danny Neira is a Support Engineer with a decade of hands-on experience across IT managed services, AdTech, and enterprise software, currently helping Warp scale user support and triage workflows. He combines systems administration and virtualization expertise (Hyper-V, vSphere) with strong customer-facing skills, consistently reproducing complex bugs and converting them into actionable test cases for engineering. Danny has supported both on-prem and SaaS environments at VMware, mentored peers, and automated operational tasks to reduce repeat work. He also brings practical scripting and process automation experience from MSP and freelance roles, and a habit of turning troubleshooting docs into self-service tools that reduce support load. Based in the United States, he blends deep technical troubleshooting with a focus on improving feedback loops between users and product teams.
10 years of coding experience
3 years of employment as a software developer
LC101 CodeCamp, Computer Science, LC101 CodeCamp, Computer Science at LaunchCode
Computer and Information Systems, Computer and Information Systems at Miami Dade College
English, Spanish