Summary
David D is an IT support technician and Linux-savvy DevOps-minded professional with eight years of hands-on experience keeping systems and users productive across municipal, healthcare, and education environments. Based in Lynchburg, Virginia, he combines practical desktop and help-desk skills—imaging, AD account management, multi-monitor/docking setups, and wireless access point deployments—with a systems-focused mindset informed by Computer Science and Linux sysadmin work. He has a track record of supporting critical launches and decommissioning legacy sites while securely redeploying hardware to minimize disruption. Comfortable in fast-paced support centers, David applies de-escalation and remote troubleshooting to resolve high-volume user issues efficiently. Colleagues rely on him for pragmatic solutions that balance technical fixes with relationship-building across teams. He brings an operator’s attention to detail and a continuous-improvement approach that hints at broader DevOps interests beyond day-to-day support.
9 years of coding experience
Associate of Arts and Sciences - AAS General Studies, Associate of Arts and Sciences - AAS General Studies at Central Virginia Community College