Summary
David Epstein is a seasoned technical writer and content designer with over 20 years of experience crafting embedded assistance and product documentation, currently shaping user-facing content for IBM’s Weather Company and ECM products. He specializes in UI text, hover help, messages, and clear online help that improves usability and reduces support friction, and has been recognized internally for innovation and collaboration. His background spans industries from telecommunications and biotech to semiconductors and public outreach, giving him a knack for translating complex technical concepts into accessible content. Equally comfortable scripting product videos and running user tests, he brings a pragmatic, UX-focused approach to documentation and a history of introducing process improvements like storyboarding and single-source publishing. Based in Israel, he pairs a scientific foundation (BA in Biology) with deep practical experience in information design for enterprise software.
8 years of coding experience
Bachelor's degree, Biology, General, Bachelor's degree, Biology, General at Brandeis University