David Jimenez
Technical Support Lead at Charter Communications- Spectrum
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolDavid Jimenez is a business technical support lead with 11 years of experience specializing in network troubleshooting, WAN/LAN/fiber and voice technologies. Based in Orlando, he brings deep operational know-how from roles at Charter Communications and supervisory experience in large BPO environments, consistently improving processes and client experience. Certified in networking, security fundamentals, and automation, he combines technical rigor with calm, customer-focused communication to resolve complex incidents and coordinate cross-functional repairs. Known for clear documentation and root-cause analysis, he helps streamline repair workflows and reduce repeat outages. Versatile and adaptable, David pairs hands-on support skills with an engineer’s mindset from his telecommunications engineering background. He quietly leverages automation and programmability to scale support efficiency beyond the expected scope of his title.
11 years of coding experience
Bachelor of Science, Telecommunications Engineering, Bachelor of Science, Telecommunications Engineering at Universidad Rafael Belloso Chacín
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (5)
pivot6
php6
laravel6
eloquent6
synchronization6
Github contributions (5)
deividscriollo/nethbook
Oct 2016 - Dec 2017
Contributions:182 pushes, 11 branches, 6 comments in 1 year 2 months
deividscriollo/reservacion
Dec 2014 - Sep 2015
Contributions:96 commits, 76 pushes in 10 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.