David Shanske
International CCC Trainer
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolDavid Shanske is an experienced training and operations leader with 12 years at Aer Lingus, now serving as International CCC Trainer in New York. He combines deep customer contact and quality assurance expertise with technical skills across Windows/Linux systems, network hardware, basic Java/C++, PHP/CSS web design, and automation support. Known for scaling training programs and launching new call centers, he has authored global training manuals, set quality standards, and supported system integrations and refund automation projects. His background in library and archives studies informs a methodical approach to documentation and information management that few trainers bring to operations roles. David has a track record of translating complex workflows into repeatable processes and reports, and he’s comfortable liaising across departments and third-party providers to improve productivity.
12 years of coding experience
5 years of employment as a software developer
P.S. 203Masters/Certificate of Advanced Studies, Library and Information Science/Archives and Records Management/School Library Media Certification, Masters/Certificate of Advanced Studies, Library and Information Science/Archives and Records Management/School Library Media Certification at Long Island UniversityBronx High School of Science Diploma, Bronx High School of Science Diploma at Bronx High School of ScienceB.A., Planned Studies, B.A., Planned Studies at Ithaca College
Github Skills (200)
icon-pack10
parser10
wordpress-themes10
python10
photo10
gps10
logos10
geodata10
backup10
gps-tracker10
svg10
subversion10
branding10
pingback10
home-assistant10
Programming languages (17)
Github contributions (5)
dshanske/wordpress-indieauth
Dec 2017 - Oct 2025
IndieAuth for WordPress
Contributions:6 PRs, 305 pushes, 136 branches in 7 years 11 months
wordpressindieauthwordpress-plugin
dshanske/wordpress-refback
Jul 2018 - Aug 2023
Refbacks for WordPress (Experimental)
Contributions:2 PRs, 21 pushes, 3 branches in 5 years 2 months
wordpress
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