David Tello is a senior software engineering manager with over 14 years of hands-on and leadership experience building cloud-native infrastructure and observability at New Relic and prior startups. He specializes in developer-facing instrumentation, open-source integrations (Go, OpenTelemetry, Prometheus), and improving team delivery through process consolidation, automation, and strong coaching. David has a track record of eliminating churn, halving resolution times, and cutting escalations by 70% by removing toil and enforcing testable, reliable engineering practices. His background spans full-stack development from real-time streaming and dashboards to REST APIs and microservices, giving him empathy for both product and platform teams. Based in Catalonia, he combines a pragmatic, metrics-driven management style with a real appetite for innovation—running Innovation Days that routinely feed the roadmap. Colleagues know him as a sponsor-oriented leader who actively cultivates engineers’ careers while keeping high standards for reliability and external contribution responsiveness.
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