Elisamuel Donate
IT Technical Support Analyst at Fastenal
Minnesota, United States
Summary
🤩
Rockstar🎓
Top SchoolElisamuel Donate is an IT Technical Support Analyst with a decade of hands-on experience delivering practical, secure, and well-documented technology solutions across retail and corporate environments. Currently at Fastenal, he serves as a frontline troubleshooter and escalation point, driving documentation improvements, training, and complex issue resolution while coordinating cross-team projects. His background as a CTO and software developer for eCommerce ventures shows a rare blend of systems architecture, API integrations, and automation—he built import/sync systems and internal APIs that materially improved order and catalog workflows. Comfortable from cloud integrations to PCB rework and helpdesk triage, Elisamuel pairs deep technical curiosity (and a hobbyist PHP and amateur radio side) with a strong focus on operational resilience and user-facing reliability.
10 years of coding experience
9 years of employment as a software developer
Technical, Information Technology, Technical, Information Technology at John Dewey CollegeHigh School Diploma, General Educational Development, High School Diploma, General Educational Development at Commonwealth of Puerto Rico Department of Education
English, Spanish, Portuguese
Stackoverflow
133reputation
25kreached
5answers
4questions
Github Skills (83)
container-management10
docker-compose10
logbook10
adif10
idp10
laravel9
webapp9
categories9
tasks9
docker9
devops9
php9
oauth9
logging9
sveltekit9
Programming languages (10)
Github contributions (5)
user00265/DXClusterGoAPI
Oct 2025 - Jun 2026
Contributions:1 review, 1 PR, 35 pushes in 8 months
user00265/news.w0ne.org
Feb 2024 - Jul 2024
Contributions:23 pushes, 1 branch in 4 months
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