Summary
Eric Chang is a Senior Software Engineer with 9 years of experience building resilient, high-throughput backend systems for enterprises like The Home Depot, Avaya, and Amazon. He specializes in distributed systems, observability, and data platforms—designing solutions that process petabytes of retail data, sustain 1M+ monthly requests across 2,300+ stores, and prevent multi-million-dollar penalties through proactive monitoring. Notable wins include architecting an instant stop-sale cancellation flow that avoided ~$15M/year in fines and delivering an observability stack that averted $2M in SLA breaches and thousands of dropped calls. Comfortable across Java, Python, GCP, Kubernetes, Kafka, and Prometheus, he combines hands-on implementation with mentoring to elevate team reliability and delivery. Based in Edmonds, WA, he favors anticipating problems before they become crises and enjoys turning complex, failure-prone domains into elegant, measurable solutions.
9 years of coding experience
15 years of employment as a software developer
BS, Electrical Engineering and Computer Science, BS, Electrical Engineering and Computer Science at University of California, Berkeley
University of California, Los Angeles
Chinese, Spanish, Mandarin