Eric Rich
Senior Principal Product Operations Engineer
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolEric Rich is a Senior Principal Product Operations Engineer with 13 years of hands-on experience in support, maintenance, and product operations for cloud-native platforms, primarily OpenShift at Red Hat. He began as a build engineer for US Navy aviation systems and has translated that automation-first mindset into a career solving high-impact, fast-moving issues across open source and enterprise products. At Red Hat he progressed from front-line technical support to principal engineering roles, specializing in back-line support and product experience for PaaS and cloud offerings. Based in Raleigh, he combines deep operational knowledge with product-focused problem solving and a knack for turning recurrent support challenges into durable, automated solutions.
13 years of coding experience
14 years of employment as a software developer
Bachelor of Science (BS) Computer Science, Bachelor of Science (BS) Computer Science at Ohio Northern University
English
Stackoverflow
507reputation
20kreached
18answers
0questions
Github Skills (189)
python10
scheduling10
automation10
openshift-origin10
paas10
ssh10
operator10
continuous-delivery10
ansible10
distribute10
continuous-deployment10
kubernetes10
continuous-integration10
redhat10
go10
Programming languages (17)
Github contributions (5)
sferich888/must-gather
Jan 2019 - Sep 2024
A client tool for gathering information about an operator managed component.
Contributions:56 pushes, 30 branches in 5 years 9 months
operator
sferich888/fedora-minilab
Aug 2017 - Jul 2018
Contributions:8 commits, 5 pushes, 1 branch in 10 months
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