Filip Francetic - Desktop Support Technician at Behavioral Health Group

Filip Francetic

Desktop Support Technician at Behavioral Health Group - BHG

Croatia

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Summary

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Senior

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Top School

Filip Francetic is a pragmatic Desktop Support Technician with 11 years of IT experience, currently supporting end users at Behavioral Health Group from his base in Croatia. He combines hands-on troubleshooting of desktops, mobile devices and peripherals with the autonomy to diagnose and resolve complex issues across distributed environments. Early software engineering internships and open-source contributions to high-profile projects like Facebook's fbthrift and HHVM show he can navigate backend codebases—fixing dependency resolution, enhancing Python thrift tooling, and adding metadata/annotation support. That blend of user-facing support and backend development gives him uncommon visibility into both operational stability and code-level causes of recurring problems. Filip holds a Bachelor’s in Information Technology from RIT Croatia and brings a practical, test-minded approach to improving reliability and user experience.

11 years of coding experience

Bachelor's degree Information Technology, Bachelor's degree Information Technology at RIT Croatia

Github Skills (12)

hacking10

thrift10

python10

cython10

apidoc9

php9

api9

dependency-management9

compiler-design8

type-system8

cprogramming-language7

c-language7

Programming languages (4)

TypeScriptShellC++Ruby

Github contributions (5)

facebook/fbthrift

Nov 2020 - Sep 2022

Facebook's branch of Apache Thrift, including a new C++ server.

Role in this project:

Back-end Developer

Contributions:113 commits in 1 year 10 months

Contributions summary:Filip primarily focused on implementing and fixing dependencies within the Facebook Thrift library. Their contributions included addressing implicit transitive dependencies in the code, which involved modifications to type resolution and namespace imports. They also added a test fixture for a broken py3 typedef transitive dependency. Further work involved adding support for structured annotations and creating a Python API for handling metadata.

cppthrift

facebook/hhvm

Sep 2022 - Sep 2022

A virtual machine for executing programs written in Hack.

Role in this project:

Back-end Developer

Contributions:5 commits in 1 day

Contributions summary:Filip primarily contributed to the thrift python codebase, focusing on improvements to the thrift compiler and runtime libraries. Their work included bug fixes in the thrift python converter, adding support for interaction factory functions, and implementing function qualifiers. Furthermore, they worked on the metadata response implementation in the thrift python server, which enhances the server's introspection capabilities.

virtual-machinehhvmphphacklang

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