Gaurav Chaurasia is a Senior Software Engineer based in Bengaluru with six years of experience building AI-driven platform features and developer tools at ServiceNow. He has designed scalable frameworks for error classification and actions, built NLU models and RAG-powered support chatbots, and shipped automation that cut debugging and support effort by roughly 20–50%. Comfortable at the intersection of system design and applied ML, he tackles reliability, observability, and cross-app integration challenges while owning end-to-end architecture and telemetry. A pragmatic problem solver and former student-leader, he also led large campus tech events and internal apps that boosted engagement, showing a knack for translating technical work into measurable user impact.
6 years of coding experience
4 years of employment as a software developer
Besant Theosophical Higher Secondary School
Bachelor of Technology - BTech, Civil Engineering with a Minor in Information Technology, Bachelor of Technology - BTech, Civil Engineering with a Minor in Information Technology at National Institute of Technology Karnataka
An online-auction site to bid on products and claim the product after the auction ends, build using Ruby On Rails, MySQL
Contributions:24 commits, 4 PRs, 10 pushes in 5 months
mysqlruby-on-railsbootstrap3css3devise
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