Heitor Sergent
Senior Technical Writer at Grafana Labs
Chicago, Illinois, United States
Summary
🤩
Rockstar🎓
Top SchoolHeitor Sergent is a Senior Technical Writer with 12 years of experience crafting developer-focused documentation, tutorials, and content for API-first startups and developer tools. He combines hands-on engineering background and product management experience to shape DocOps, improve documentation quality, and influence product roadmaps while collaborating closely with engineering and design teams. At Stoplight and Grafana Labs he implemented tooling and style enforcement (including Vale) to standardize docs and streamline CI workflows for technical audiences. Previously he led product initiatives at BlazeMeter and ran developer community programs—founding devbeers and organizing 50+ events—so he blends content craft with community building and customer-facing product strategy. Based in Chicago, he’s bilingual in developer outreach (English/Portuguese) and known for turning API testing and monitoring workflows into clear, actionable learning experiences.
12 years of coding experience
7 years of employment as a software developer
Business Administration, Business Administration at ESPM Escola Superior de Propaganda e MarketingTechnology Digital Games Major, Technology Digital Games Major at Senac
English, Portuguese
Stackoverflow
2,041reputation
120kreached
9answers
10questions
cryptography
top-5%
openapi
top-5%
Github Skills (200)
env10
load-generator10
dashboard10
postgresql10
python10
json-schema10
testing10
swagger10
grafana10
prism10
passport-local-mongoose10
performance-testing10
oas10
nodejs-api10
reliability-engineering10
Programming languages (18)
Github contributions (5)
heitortsergent/heitortsergent.github.io
Feb 2015 - May 2021
Contributions:9 pushes, 1 branch in 6 years 4 months
devbeers/organizers-guide
Aug 2015 - Mar 2016
Contributions:75 commits, 74 pushes, 1 branch in 7 months
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