Senior Director, Software Engineering at Salesforce
Bellevue, Washington, United States
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Summary
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Rockstar
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Top School
Hema Alaganandam is a senior software engineering leader with 20+ years building internet-scale consumer services and a track record of translating research-grade AI into production savings. Currently Senior Director at Salesforce after a long tenure at Microsoft, she led multimodal RAG platforms and end-to-end AI solutions that enabled hundreds of GenAI deployments and drove tens of millions in annual savings. Her experience spans Bing, Cortana, Xbox and Expedia, with deep expertise in scalable systems, observability, ML-driven digitization of physical assets, and customer integrations for enterprises like Honeywell and P&G. She combines hands-on architecture and implementation with product-minded delivery, having built platforms that handle millions of queries per month and reduced MTTR for critical operations. A University of Washington MS graduate, she also took a purposeful career break to focus on family while sharpening skills in Spanish and community advocacy—evidence of practical resilience and continual learning.
7 years of coding experience
17 years of employment as a software developer
Master of Science - MS Computer Engineering, Master of Science - MS Computer Engineering at University of Washington
Bachelor of Technology - BTech Electrical Electronics and Communications Engineering, Bachelor of Technology - BTech Electrical Electronics and Communications Engineering at Pondicherry University
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