Raquel Garong
Senior NPI Buyer at Maxwell Technologies
San Diego, California, United States
Summary
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SeniorIgor Santos is a Technology Specialist and Tech Lead based in Amsterdam with eight years of experience building front-end focused, customer-facing systems. He combines hands-on front-end development with team leadership, having driven scalable architectures and low incident rates while aligning technical work to business OKRs. At Contabilizei he led chatbot and WhatsApp automation projects that slashed processing times, improved NPS by double digits, and helped keep churn below 2% while doubling the customer base. He increased test coverage from 15% to 80% in prior roles and helped migrate and optimize communication platforms to reduce costs. Igor also brings recruiting and mentorship experience—conducting 20+ technical evaluations—and a track record of applying AI to accelerate support issue resolution. Fluent in turning product needs into reliable, maintainable UI systems, he often pairs design-system work with measurable customer-impact initiatives.
8 years of coding experience
Stackoverflow
147reputation
346kreached
1answer
0questions
Github Skills (55)
api10
mysql9
testing9
api-client9
emoji9
cms9
javascript9
dashboard9
gitmoji9
typescript9
rest9
nodejs9
jamstack9
rest-api9
commit-message9
Programming languages (9)
Github contributions (5)
igorasantos/Tec-Web-exercises
Feb 2019 - Apr 2020
This repo is been migrated to GitLab
Contributions:89 commits, 80 pushes in 1 year 2 months
gitlab
hackathons-br/hacklist-rn
Sep 2019 - Nov 2019
Listagem de hackathons realizados no RN
Contributions:49 commits, 45 pushes, 1 branch in 2 months
reactreact-nativejavascriptlistagemreactjs
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