Site Reliability Engineer at TikTok USDS Joint Venture
New York, New York, United States
Join Prog.AI to see contacts
Join Prog.AI to see contacts
Summary
👤
Senior
🎓
Top School
James Mckenna is a Site Reliability Engineer based in New York with nine years of experience building and hardening production systems across enterprise environments. He has moved VM-based deployments into Kubernetes, automated patching and CI/CD workflows, and built observability dashboards to increase availability and free developer capacity. His background spans hands-on ops, platform engineering, and mentoring—having led onboarding and run weekly training to shift operational responsibility to ops teams. Prior roles show a knack for driving ITSM implementations and workflow automation, combining scripting and tooling with QA/UAT and change-management discipline. James’s career began in client-facing and care coordination roles, giving him uncommon empathy for end users and a strong operational lens on reliability. Perpetually curious, he pairs broad systems experience with a willingness to tackle unfamiliar challenges and grow into new technical domains.
9 years of coding experience
3 years of employment as a software developer
Associate of Arts and Sciences (AAS), Public Administration and Social Service Professions, Associate of Arts and Sciences (AAS), Public Administration and Social Service Professions at Ocean County College
Certificate, Full Stack Web Development, Certificate, Full Stack Web Development at University of Pennsylvania
Contributions:18 pushes, 1 branch in 2 years 8 months
trackerfitnessexpressnodejsfitness-tracker
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.