James Strong
Principal Customer Success Manager at A Cloud Guru
Philadelphia, Pennsylvania, United States
Summary
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Rockstar🎓
Top SchoolJames Strong is a Principal Customer Success Manager and seasoned cloud-native technologist with 12 years of experience helping organizations adopt Kubernetes, DevOps practices, and modern cloud architectures. Currently at Isovalent, he focuses on securing clusters with eBPF and Cilium while blending hands-on engineering (CI/CD, automation, networking) with customer-facing solutions and release management. He’s authored O’Reilly content on networking and Kubernetes and teaches a deep-dive Kubernetes networking course for A Cloud Guru, demonstrating his ability to translate complex systems for practitioners. A longtime contributor and release manager to the popular ingress-nginx project, he brings practical open-source credibility to enterprise deployments. Based in Philadelphia, he combines a strong networking background with scripting and automation expertise, and a habit of turning operational pain points into repeatable, documented processes.
13 years of coding experience
10 years of employment as a software developer
Master of Science (M.S.) Computer Science, Master of Science (M.S.) Computer Science at University of LouisvilleBachelor's degree Computer and Information Sciences General, Bachelor's degree Computer and Information Sciences General at University of Dayton
Stackoverflow
4,351reputation
627kreached
191answers
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amazon-web-services
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amazon-s3
top-5%
amazon-ec2
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terraform
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Github Skills (25)
kubernetes10
github-ci10
docker10
amazon-web-services10
dockers10
cicd10
release-management10
automation10
helm10
kubernetes-pods10
automations10
githubaction-workflow10
ingress-controller9
terraform9
bash9
Programming languages (18)
Github contributions (5)
kubernetes/ingress-nginx
Apr 2021 - Jan 2023
Ingress NGINX Controller for Kubernetes
Role in this project:
DevOps Engineer & Release Manager
DevOps Engineer & Release ManagerContributions:31 releases, 252 reviews, 165 commits in 1 year 8 months
Contributions summary:James primarily contributed to the automation and release processes within the ingress-nginx project. Their work involved updating and maintaining build scripts, CI/CD pipelines, and test runners. They also prepared for and executed releases, updating documentation and chart configurations to reflect new versions. This includes updating deployment scripts, fixing cloud build git errors and ensuring the test environment aligns with the project's ongoing development.
ingress-nginxkubernetesingress-controllernginx
contino/intro-k8s
Dec 2018 - Oct 2021
Introduction to Kubernetes
Contributions:101 commits, 9 PRs, 55 pushes in 2 years 10 months
kubernetesworkshopcloudcncfcloudnative
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