Jason Gennaro
Senior Technical Architect at Zendesk
Madison, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolJason Gennaro is a Senior Technical Architect with a decade of hands-on experience building and leading software teams across public and private sectors from Madison, Wisconsin. He combines deep technical skills—database design, application architecture, UI—and customer-facing strengths, having moved from software engineer to director-level roles and most recently into technical architecture at Zendesk. Jason has led cross-functional teams through product delivery and support, blending pragmatic engineering with strong public-speaking and stakeholder communication abilities. His career shows continuity in scaling development practices, notably steering engineering at Terso Solutions and short-term leadership at a state agency. Known for prioritizing customer service, he excels at translating complex technical constraints into usable, auditable solutions. Colleagues value his mix of technical breadth and interpersonal polish that keeps projects aligned with user needs.
10 years of coding experience
14 years of employment as a software developer
Bachelor's of Science, Computer Science, Bachelor's of Science, Computer Science at University of Mount Union
Github Skills (4)
dotnet8
sdk1
jetstream1
rfid1
Programming languages (1)
Github contributions (5)
tersosolutions/JetstreamSDK-.NET
Nov 2015 - Feb 2019
Open source Jetstream SDK project, started by Terso and licensed under Apache 2.0, containing a release version of the .NET JetstreamSDK.dll and 3rd party references.
Contributions:20 commits, 21 pushes, 11 branches in 3 years 4 months
dotnet
tersosolutions/JetstreamSDK-.NET_Launchpad
Mar 2016 - Aug 2017
Contributions:11 pushes in 1 year 5 months
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