Javier Muñoz
Analista Sr. De Atención Al Cliente Omnicanal at MAJA SPORTSWEAR
Culiacán, Sinaloa, Mexico
Summary
👤
Senior🎓
Top SchoolJavier Muñoz is a results-driven customer experience and operations professional with eight years building omnichannel service, marketing and esports programs across Mexico. Currently Senior Analyst of Omnichannel Customer Service at MAJA Sportswear, he combines frontline telemarketing and client relations expertise with marketplace optimization and lead-generation strategies developed as Gerente de Telemarketing at Rochin MX. Javier has a strong background in esports management and event organization—from directing ESTORM Esports to managing Cruz Azul F.C.’s esports initiatives—giving him a unique blend of community-building and commercial acumen. Trained in business administration and marketing at Universidad Autónoma de Sinaloa, he pairs formal study with hands-on execution in social media, team coordination and operations. Known for being proactive and goal-oriented, he often connects competitive gaming insights to customer engagement tactics that drive retention and sales. Based in Culiacán, he brings practical leadership, cross-channel thinking and a knack for turning niche esports audiences into measurable business outcomes.
8 years of coding experience
4 years of employment as a software developer
Diplomado, Marketing, Diplomado, Marketing at Universidad Autónoma de Sinaloa
Github Skills (7)
instagram10
instaloader10
keras1
computer-vision1
transfer-learning1
keras-models1
clustering1
Programming languages (2)
Github contributions (5)
javiermunooz/javiermunooz
Jan 2021 - Feb 2021
Contributions:8 commits, 7 pushes, 1 branch in 7 days
sohonetlabs/UltraGrid
Oct 2025 - Feb 2026
Contributions:1 review, 1 comment in 4 months
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