Jonathan Harrison
Senior Group Product Manager (Jira Service Management) at Atlassian
Greater Sydney Area Australia
Summary
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Senior🎓
Top SchoolJonathan Harrison is a product leader with over two decades of experience building and scaling digital products, currently leading an ~80-person cross-functional organization for Jira Service Management at Atlassian from Greater Sydney. He specializes in expanding platform products into new enterprise domains—most notably launching a dedicated HR offering and shaping the vision for agentic AI in HR service management. Jonathan has repeatedly driven improvements in usability, performance, and MAU through data-driven acquisition, onboarding, AB testing and AI-enabled analysis of customer feedback. He has a track record of growing and mentoring product teams from junior to principal levels while aligning product, GTM and partner motions to measurable business outcomes. Earlier roles across Australia’s top consumer and marketplace businesses (hipages, RSVP, Stayz, Domain) sharpened his ability to translate customer insight into revenue-driving product strategies. A former systems designer who cut his teeth automating government and manufacturing workflows, he blends operational rigor with product vision to tackle complex, high-traffic experiences.
12 years of coding experience
13 years of employment as a software developer
The Edinburgh AcademyBsc Industrial Design, Bsc Industrial Design at Edinburgh Napier UniversityGithub contributions (3)
async7/A7TS
Mar 2014 - Jun 2016
Contributions:7 commits, 14 pushes in 2 years 4 months
async7/A7TSGenerator
Feb 2015 - May 2017
Contributions:2 pushes, 2 branches, 1 tag in 2 years 4 months
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