Jonathan Wilson
Platform Engineering
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolJonathan Wilson is a seasoned technology executive with 11 years in senior engineering leadership, currently serving as Senior Director of Engineering, Platform at Zendesk in San Francisco. He has scaled and led 60+ engineers across nine teams and multiple time zones, driving backend reliability for Zendesk’s flagship Support product including high-throughput email processing and search. A hands-on architect-turned-leader, he has founded and led startups (Co-Founder & CTO of Heard Now) and held VP/Chief Architect roles that blend product strategy with deep systems and integration experience. His background spans telecom, enterprise workflow, and real-time systems, reflecting a talent for turning research-grade ideas into production-grade platforms. Known for growing distributed teams globally and expanding engineering presence into APAC, he pairs operational rigor with an entrepreneurial instinct for product-market fit.
11 years of coding experience
11 years of employment as a software developer
Bsc (Hons), Computer Science, Bsc (Hons), Computer Science at Newcastle University
Github Skills (11)
static-analysis6
localization6
browser-detection6
user-agent6
actioncontroller6
ruby5
rails5
static-code-analysis5
html5
secured2
security1
Programming languages (1)
Github contributions (5)
taproot-networks/community-open
Aug 2016 - Dec 2016
Contributions:20 pushes in 4 months
jwsf/rt-challenge
Feb 2016 - Feb 2016
Contributions:4 pushes, 1 branch in 1 day
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