Summary
Jorge Martins is an IT Technical Support Specialist with over 11 years of hands-on experience maintaining networks, servers, and end-user environments across telecom, insurance, and public sectors in Portugal. He holds multiple Microsoft and Cisco certifications (MCP, MCSA, MCSE, CCNA) and has consistently focused on system reliability, messaging, and Windows Server administration since the early 2000s. Known for blending strong technical troubleshooting with clear user-facing communication, he has supported infrastructure rollouts, hotspots, and both local and remote support operations. His background includes long tenures at AGEAS and AXATECH, reflecting a practical commitment to continuous learning and professional growth beyond formal education in network installation and maintenance. An unexpected detail: while his GitHub lists product design interests, his career shows deep operational expertise that bridges hands-on administration with user-centered problem solving.
11 years of coding experience
Computer Technical, Informatics, 12, Computer Technical, Informatics, 12 at Escola S. Infante D. Pedro
Installation and Maintenance of Computer Networks and Systems, Computer Networks and Systems, 15, Installation and Maintenance of Computer Networks and Systems, Computer Networks and Systems, 15 at IEFP - Alverca