Summary
Ken Chen is a Senior UX Designer with eight years of experience crafting user-centered products across fintech, data platforms, and startup social apps. Based in Watertown, MA, he currently shapes analytics experiences on ZS's ZAIDYN platform and previously led product design for Epsilon People Cloud Customer. He combines industrial and interaction design training from Syracuse University with a strong grounding in design thinking, user research, and UX writing to turn complex data and business requirements into intuitive workflows. Ken has a track record of accelerating early-stage products—building an MVP for a creative social platform in four months—and improving design consistency through pattern libraries and process optimizations. Curious and fast-learning, he brings behavioral-science-informed empathy to solve problems at the intersection of emerging tech, cryptocurrency, and financial services.
9 years of coding experience
2 years of employment as a software developer
High School Diploma, High School Diploma at Chapel Hill - Chauncy Hall School
Bachelor's Degree, Industrial and Interaction Design, Bachelor's Degree, Industrial and Interaction Design at Syracuse University
English, Chinese, Mandarin, Spanish