Kyle Walker
Customer Success Manager II at Quest Software
Austin, Texas Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolKyle Walker is a results-driven Customer Success Manager II with 8+ years in B2B SaaS and enterprise account leadership, known for managing portfolios north of $3M and driving up to 20% YoY revenue growth. He blends strategic account planning and cross-functional leadership with deep client empathy, regularly partnering with C-suite stakeholders to translate complex breach and cybersecurity needs into measurable business outcomes. At Experian he built scalable onboarding playbooks and led custom breach simulations, showing a knack for operationalizing high-stakes services under SLAs. Early roles in sales, operations, and brand ambassadorship give him a hands-on, growth-oriented approach to retention and expansion. Actively expanding his product management and AI strategy skills, he seeks roles where customer insight directly shapes roadmaps and feature priorities. Based in Austin, he pairs data-driven rigor with practical playbooks that scale client engagement and product impact.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Business Administration - BBA International Business Spanish Entrepreneurship, Bachelor of Business Administration - BBA International Business Spanish Entrepreneurship at The University of AkronSpanish, Spanish at La Universidad del SalvadorArchbishop Moeller High School
English, Spanish
Github Skills (19)
lightning10
vscode-debugger10
typescript10
vscode-extension10
salesforcedx10
apex10
vscode10
salesforce10
node-library9
filesystem8
salesforce-developers6
command-line3
cli3
sublime-text3
sublime3
Programming languages (3)
Github contributions (5)
forcedotcom/apex-language-support
Jul 2025 - Jul 2026
experimental, do not use
Contributions:103 reviews, 42 PRs, 275 pushes in 1 year
kylewalke/EVENTS-API-TEST-PUBLIC
Jul 2022 - Aug 2022
Contributions:13477 branches in 11 days
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