Lisa Delaney
Senior Technical Writer at Confluent
Old Toronto, Ontario, Canada
Summary
🤩
Rockstar🎓
Top SchoolLisa Delaney is a Senior Technical Writer with a 15-year track record of turning complex technical products—especially in AI/ML and cloud—into clear, accessible, and usable documentation that reduces support load and boosts product adoption. She has driven documentation strategy and metadata initiatives at major companies including AWS, AMD, and Confluent, built AI-driven editorial tools and agents that saved substantial writer and developer time, and led cross-functional alignment across 35+ teams. Her background in environmental science and project coordination informs a systems-minded approach to content design, accessibility, and stakeholder collaboration. Known for mentoring teams on AI tool adoption and codifying reusable processes, she pairs storytelling with measurable impact—visible in double-digit improvements in user metrics and steep reductions in customer tickets. Based in Old Toronto, she blends scientific rigor and editorial craft to make technical stories feel human and actionable.
2 years of coding experience
2 years of employment as a software developer
MSc, Oceanography, MSc, Oceanography at Dalhousie Universityexchange, Marine Science & Technology, exchange, Marine Science & Technology at Newcastle UniversityBSc, Natural Resource Science, BSc, Natural Resource Science at McGill University - Macdonald Campus
French, English
Github Skills (4)
openapi8
api-documentation6
api6
documentation3
Programming languages (1)
Github contributions (2)
amzn/selling-partner-api-models
May 2024 - Feb 2025
This repository contains OpenAPI models for developers to use when developing software to call Selling Partner APIs.
Contributions:11 pushes in 9 months
openapi
amzn/selling-partner-api-docs
Apr 2024 - Apr 2024
This repository contains documentation for developers to use to call Selling Partner APIs.
Contributions:1 push in 1 day
apipartnerapi-documentationsellingfor-developers
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