Summary
Logan Shultz is a customer experience leader with eight years of hands-on experience building and coaching high-performing service teams across fintech and retail. He has driven measurable improvements in performance and development—sponsoring 15+ internal promotions—by combining data-driven decision making with hands-on coaching and cross-functional project leadership. A soon-to-be Hospitality Management graduate who studied abroad in Edinburgh, Logan pairs hospitality instincts with operational rigor gained from roles at Cash App and Warby Parker. He’s led event planning and budgeting as a DRI and has practical front-line hospitality experience from hotel internships, bartending, and tour guiding. Based in Nashville, he blends empathetic people management with metrics-focused operations to create consistent, scalable customer experiences.
8 years of coding experience