Lucas Guilherme
Director Of Software Engineering at Libiny Solutions LLC
Tulsa Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolLucas Guilherme is a Customer Success Operations analyst with nine years of experience building data-driven, automated CS processes in high-scale B2B SaaS environments. He combines hands-on skills in CRM (HubSpot), BI, BPMN and workflow automation to drive retention, expansion and predictable customer health across portfolios of 1,000+ accounts. Comfortable working cross-functionally with Product, Engineering and Data, he has led tool ecosystems, integrations and KPIs to turn strategy into repeatable playbooks. Trained as an Electrical Engineer with a DevOps postgrad, he brings an analytical, systems-minded approach uncommon in CS—having also applied signal-processing and embedded-systems skills during academic research and campus projects. Based in Minas Gerais, Brazil, Lucas is known for pragmatic automations that scale operational rigor without sacrificing customer experience.
9 years of coding experience
8 years of employment as a software developer
Bachelor in Cinema, TV and Radio, Cinematography and Film/Video Production, Bachelor in Cinema, TV and Radio, Cinematography and Film/Video Production at Universidade Paulista / UNIP
Portuguese, English
Github Skills (31)
steam-api10
vercel10
discord10
static-site-generator10
nextjs10
steambot10
browser10
discord-bot10
compiler10
levelup10
mruby10
react10
steam10
javascript9
typescript9
Programming languages (2)
Github contributions (5)
Luc4sguilherme/node-steamcommunity
Aug 2021 - Apr 2024
Interact with various interfaces on Steam Community from Node.js
Contributions:61 pushes, 16 branches, 7 tags in 2 years 7 months
nodejssteam
Luc4sguilherme/Steam-levelup-BOT
Sep 2020 - Mar 2022
This is an advanced cardsets/levelup bot script.
Contributions:63 releases, 217 commits, 142 PRs in 1 year 5 months
discordsteam-apibotdiscord-bottrade
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