Summary
Luis Ugarte is a Senior Site Reliability Engineer with eight years in cloud and DevOps roles and a longer history managing infrastructure and documentation for large enterprise products. He drives CI/CD, docs-as-code, and website infrastructure for products at Cloud Software Group and previously Citrix, blending Docker, Kubernetes, Google Cloud, Jenkins, GitHub/Bitbucket pipelines, and Groovy/ shell automation. His background spans hands-on system administration to staff engineering, giving him a rare combination of operational rigor and documentation-first thinking that improves developer experience and product reliability. A VMware Certified Associate in data center virtualization and an AEM administrator, he also brings practical analytics and SEO know-how via Google Analytics and Webmaster tools. Outside engineering, he holds a Florida real estate license—an unexpected credential that underscores his ability to navigate regulated, client-facing domains.
9 years of coding experience