Luka Pavicic
ServiceNow Administrator
Zagreb, Croatia
Summary
👤
Senior🎓
Top SchoolLuka Pavicic is a ServiceNow Administrator transitioning from a 20+ year hospitality career into IT, combining deep operational leadership with eight years of technical experience and hands-on Ruby on Rails work. Based in Zagreb, he brings a customer-centric mindset honed running restaurants and cafes, now applied to designing reliable service workflows and improving end-user experiences. At Sneeyeg he focuses on ServiceNow administration, leveraging his knack for process optimization and team collaboration developed managing high-volume venues. Known for practicality and attention to standards, Luka pairs empathy for users with a developer’s curiosity—he codes in Ruby/Rails and learns by building real solutions rather than from theory alone. This blend of frontline service expertise and software craftsmanship helps him translate business needs into usable, maintainable IT services.
8 years of coding experience
23 years of employment as a software developer
Ugostiteljska škola zagreb
Stackoverflow
1,403reputation
183kreached
39answers
54questions
Github Skills (18)
frontend6
ruby-on-rails6
heroku6
image-background6
tailwindcss6
expo6
here-api6
javascript6
react-native6
basecamp5
trix4
react3
reddit3
youtube3
react-wrapper2
Programming languages (3)
Github contributions (5)
LukaPavicic/SanicYT
May 2020 - Jun 2020
Really fast and easy to use YouTube songs downloader
Contributions:26 commits, 3 PRs, 21 pushes in 1 month
youtube
LukaPavicic/upvote
Sep 2019 - Feb 2020
Reddit clone made for final school project
Contributions:33 pushes, 1 branch in 4 months
reddit
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