Luke Stokes
Senior Manager Customer Support at Kaseya
Columbia, South Carolina, United States
Summary
👤
Senior🎓
Top SchoolLuke Stokes is a seasoned technical support leader with 14 years at Unitrends, now serving as Senior Manager - Premium Support, who specializes in backup, deduplication and cloud-based disaster recovery appliances. He has progressed through hands-on engineering and management roles—building level 1 support teams, launching a multi-tenant offsite DR service, and guiding customer support engineering through product releases. Luke blends deep troubleshooting expertise across Linux and heterogeneous server environments with program and vendor management skills that ensure business continuity for enterprise customers. Based in Columbia, SC, he is known for turning operational complexities into repeatable support processes and knowledge-base assets that scale across teams.
14 years of coding experience
18 years of employment as a software developer
Bachelor of Computer Science, Engineering School, Bachelor of Computer Science, Engineering School at University of South Carolina
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (123)
p2p-node10
authenticator10
eosio10
cpp10
steemit10
wallet10
dac10
location10
eos10
blockchain10
decentralized-applications10
jsx9
smart-contracts9
sha9
ethereum9
Programming languages (15)
Github contributions (5)
eosdac/eosdac-constitution
Jul 2018 - Jan 2020
The canonical location of the eosDAC constitution. All valid changes to this document must be approved according the rules of the constitution.
Contributions:1 release, 6 commits, 1 PR in 1 year 5 months
constitutionlocationvalidrulescanonical
FoxyCart/foxyclient-php
Apr 2015 - Sep 2017
FoxyClient - a PHP Guzzle based API Client for working with the Foxy Hypermedia API
Contributions:43 commits, 22 PRs, 28 pushes in 2 years 5 months
guzzlehypermediaphp
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