Summary
Mark Anderson is an IT Service Delivery Specialist with 11 years in leadership roles and over three decades of hands-on IT experience spanning network engineering, server administration, cybersecurity, and ERP-focused systems development. At Metso he leads global IT projects using SAFe and manages outsourced support across the Americas, drawing on Cisco, Microsoft and ITIL certifications to bridge technical strategy and operational delivery. He has a track record of building high-performance teams and acting as the regional cybersecurity and incident-response contact, combining strong interpersonal skills with pragmatic technical stewardship. Based in Milwaukee, he brings rare continuity from frontline network and telecom administration to program-level service delivery, making him adept at turning complex infrastructure challenges into reliable, auditable services.
12 years of coding experience
24 years of employment as a software developer
Bachelor, Management Information Systems, Bachelor, Management Information Systems at University of Wisconsin-Eau Claire