Maruf Billah
Customer Service Representative
Cairo, Cairo, Australia
Summary
👤
Senior🎓
Top SchoolMaruf Billah is a customer-focused analytics professional and Master of Business Analytics candidate at La Trobe University with eight years’ experience bridging finance, digital marketing and frontline service roles. He has delivered C-suite financial reporting and management dashboards at LankaBangla Finance, while earlier digital agency work drove measurable SEO and traffic gains for client campaigns. At Metro Trains Melbourne he combined real-time operations support with data capture to improve service planning, demonstrating an ability to turn live operational data into actionable insights. Comfortable with Excel, Power BI, SQL and beginner Python, he blends technical tooling with clear communication to inform strategic decisions. Passionate about finance, consulting and corporate banking in Australia, he brings a rare mix of hands-on customer service during peak events and disciplined financial analytics. Colleagues describe him as someone who translates ambiguous data into pragmatic business moves while keeping users and stakeholders front of mind.
8 years of coding experience
2 years of employment as a software developer
Higher secondery Certificate, Associated with many clubs and many more extra Curriculum activities, Higher secondery Certificate, Associated with many clubs and many more extra Curriculum activities at Government Science CollegeMaster of Science - MS, Business Analytics (Data Science), Master of Science - MS, Business Analytics (Data Science) at La Trobe UniversityBSS, Economics, BSS, Economics at Bangladesh University of Professionals (BUP)
English, Bangla, French
Stackoverflow
1reputation
305reached
0answers
2questions
Github Skills (31)
kotlin7
nativescript7
java7
swiftui7
html6
swift6
mongodb6
angular6
flutter6
react6
nodejs6
vue6
android6
drag-and-drop6
jquery6
Programming languages (5)
Github contributions (5)
marufi-billah/ia_project
Dec 2019 - Dec 2019
Internet Application Term Project
Contributions:16 commits, 8 PRs, 12 pushes in 6 days
termterm-projectinternet
marufi-billah/bylc_assesment
Dec 2021 - Dec 2021
Contributions:13 commits, 2 pushes in 10 days
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