Michael Berry is a results-driven technology leader with eight years of experience building and scaling consulting and support teams in the SaaS content management space. As Director of Consulting Services at Kontent.ai he leads a global team that bridges customers, product, and delivery to improve adoption and operationalize best practices. His background as a hands-on technical consultant and former US support lead gives him a rare blend of customer-facing empathy and technical fluency across CMS, REST APIs, JavaScript and C#. A Champlain College graduate in Web Development, he pairs process-driven team strategy with mentoring and hiring to grow high-performing consulting organizations. His prior service as a Sergeant in the Vermont Army National Guard informs a steady, disciplined approach to crisis escalation and resource allocation.
8 years of coding experience
7 years of employment as a software developer
Bachelor of Science - BS, Web Development, Bachelor of Science - BS, Web Development at Champlain College
Contributions:30 commits, 7 pushes, 1 branch in 19 days
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