Michael Sperber
Technical Support Engineer at Plaid
Palm Harbor, Florida, United States
Summary
👤
Senior🎓
Top SchoolMichael Sperber is a technical support engineer with eight years of multidisciplinary experience bridging software engineering, IT administration, and operations. He specializes in Level 2/3 support, QA/UAT, and bug triage—regularly using Elasticsearch and SQL to scope issues and collaborating closely with product and engineering teams to drive fixes. At Automattic he built migration services, led a Level 3 team, and automated workflows to improve efficiency; at Plaid he continues to blend customer-facing support with technical investigation. Trained in software engineering (BS) and theater production, he brings strong communication and logistical rigor from large-scale productions to complex technical incidents. Known for focusing on architecture and code quality, he pairs hands-on troubleshooting with an appetite for learning and improving systems behind the scenes.
8 years of coding experience
13 years of employment as a software developer
Bachelor of Science - BS, Software Engineering, Bachelor of Science - BS, Software Engineering at Arizona State UniversityBFA, Theatre Production, Lighting Design, BFA, Theatre Production, Lighting Design at University of Florida
English, Spanish, French
Github Skills (22)
mt10
parser9
swift8
csharp7
application-framework7
xamarin7
android6
windows6
browser6
linux6
mvvm6
ios6
dotnet6
mobile5
macos5
Programming languages (1)
Github contributions (5)
programmersdigest/MT940Parser
Feb 2018 - Apr 2019
A parser for the SWIFT MT940/MT942 format.
Contributions:28 commits, 3 PRs, 19 pushes in 1 year 2 months
mtparserswift
programmersdigest/Metamorphosis
Apr 2019 - Oct 2021
Prototype of a configuration based application framework.
Contributions:1 release, 33 commits, 2 PRs in 2 years 7 months
prototypeconfigurationconfigapplication-framework
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