Mike Mendenhall
Field Service Manager at Tides Medical
Kuala Lumpur, United States
Summary
🤩
Rockstar🎓
Top SchoolMike Mendenhall is a Field Service Manager with over a decade of hands-on experience bringing complex scientific instruments from R&D to customers, most recently scaling service operations for the Aplicor 3D system in the US. His career roots in sub-micron lithography at Nikon gave him deep expertise in optics, alignment, and robotics, which he now applies to bioinstrumentation across roles at Bio‑Rad, Resolve Biosciences, Bionano, and Pacific Biosciences. He builds and leads global service teams, manages Tier III escalations, and designs processes for manufacturability, serviceability, and regulatory compliance in fast-paced commercialization efforts. Beyond hardware and field ops, he contributes backend fixes to major open-source projects like OpenMage, reflecting a pragmatic engineering mindset that improves stability and reliability. Known for translating physical-engineering principles into scalable support models, he thrives on deploying disruptive technologies that advance human biology.
10 years of coding experience
14 years of employment as a software developer
ECET, Engineering and Computer Technology, ECET, Engineering and Computer Technology at Thompson Institute
Stackoverflow
2,907reputation
1.6mreached
47answers
9questions
firefox
top-5%
github
top-5%
magento
top-5%
Github Skills (17)
debugging10
ecommerce10
magento10
php10
mysql9
github9
windows9
firefox9
database-design8
pgadmin6
vuejs26
ruby-on-rails6
vue6
bash-on-windows6
git6
Programming languages (16)
Github contributions (5)
OpenMage/magento-lts
Oct 2018 - Jan 2023
Official OpenMage LTS codebase | Migrate easily from Magento Community Edition in minutes! Download the source code for free or contribute to OpenMage LTS | Security vulnerability patches, bug fixes, performance improvements and more.
Role in this project:
Backend Developer
Backend DeveloperContributions:1413 reviews, 47 commits, 276 PRs in 4 years 3 months
Contributions summary:Mike primarily focused on fixing bugs and improving the stability of the Magento codebase. Their contributions included addressing issues related to date/time handling, unserialization errors, and incorrect category store IDs. They also made enhancements to error messages and fixed a variety of issues across different modules, demonstrating a strong understanding of the Magento platform.
magentosecurity-vulnerabilitymagento-1phpecommerce
BelimbingApp/belimbing
Dec 2025 - Jul 2026
Contributions:5 reviews, 15 PRs, 302 pushes in 6 months
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