Neil Ghuman
Supportability Program Manager - Azure Monitor at Microsoft
Bothell, Washington, United States
Summary
👤
Senior🎓
Top SchoolNeil Ghuman is a Supportability Program Manager for Azure Monitor at Microsoft with 8+ years of hands-on experience resolving high-severity cloud incidents and improving product reliability. He progressed from elite Support Escalation Engineer roles in Azure Rapid Response and IaaS to leading cross-functional supportability programs that reduced escalations and improved customer satisfaction. Neil combines deep troubleshooting expertise across Azure infrastructure with a practical history of building and operating on-prem and cloud systems as a founder and IT director, giving him rare empathy for both engineering and customer operational needs. He is data-driven, routinely turning case telemetry into product feedback and proactive monitoring that minimizes downtime for enterprise customers. Based in Bothell, WA, he’s both a trusted technical advisor to executives and a practitioner who still architectures and deploys complex infrastructure.
8 years of coding experience
20 years of employment as a software developer
Diploma, Diploma at Saugus High SchoolGeneral, General at Western Washington University
Punjabi, Hindi
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (4)
microsoft-azure10
azure9
microsoft8
azure-monitor8
Programming languages (1)
Github contributions (5)
neilghuman/azure-docs
Dec 2023 - Mar 2025
Open source documentation of Microsoft Azure
Contributions:5 pushes, 1 branch in 1 year 2 months
neilghuman/azure-monitor-docs
Mar 2025 - Mar 2025
Open source documentation repository for Azure monitor-related services. All content in this repository is published to learn.microsoft.com.
Contributions:2 PRs, 7 pushes, 1 branch in 5 days
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