Nicolas聽Gonzalez
Head Of Customer Success at Qualabs
Montevideo, Montevideo, Uruguay
Summary
馃懁
Senior馃帗
Top SchoolNicolas Gonzalez is a customer-success and delivery leader with nine years in software roles and over a decade of experience across healthcare, banking, and video/streaming industries. Currently Head of Customer Success at Qualabs, he blends hands-on software delivery experience with strategic team-building to improve performance through software solutions and workflow design. He has progressed from technical roles to leading delivery and customer-facing teams, driving methodological improvements, agile adoption, and measurable departmental professionalization. Known for translating complex client requirements into tailored solutions, he also brings commercial insight from earlier sales and CRM automation roles. Based in Montevideo, he pairs a technical degree from Universidad ORT Uruguay with a practical record of managing critical deployments and fast-turnaround banking front-end fixes. An operator who still dives into project specifics, he鈥檚 equally comfortable inspiring teams as he is reworking legacy systems to boost reliability and customer outcomes.
10 years of coding experience
3 years of employment as a software developer
Bachelor's degree, Computer/Information Technology Administration and Management, Bachelor's degree, Computer/Information Technology Administration and Management at Universidad ORT Uruguay
English, Spanish
Stackoverflow
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Github Skills (15)
docker-build10
typescript10
localization10
docker10
discord-bot10
discord-js10
discord10
trend8
node-library5
git4
webrtc3
las2
video-player2
copper2
windows-subsystem-for-linux2
Programming languages (3)
Github contributions (5)
Unnil/qbot
Aug 2021 - Nov 2022
馃 EvoBot is a Discord Music Bot built with discord.js & uses Command Handler from discordjs.guide
Contributions:1 review, 26 commits, 13 PRs in 1 year 3 months
discorddiscord-js
Unnil/Clase-1-Ejercicio-Github_DA1
Apr 2017 - Aug 2018
Ejercicio simple de GitHub y GIT para los grupos matutinos
Contributions:3 pushes, 1 branch in 1 year 4 months
de-simplelosjavascriptejercicio
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