Owen Wood
Senior Customer Support Engineer at CIQ
Brisbane City, Queensland, Australia
Summary
👤
Senior🎓
Top SchoolOwen Wood is a polyglot senior customer support engineer with 13 years’ experience building and operating backend systems, CI/CD tooling, and developer-facing automation across startups and enterprise teams. He blends functional programming sensibilities with practical DevOps expertise—authoring Jenkins automation and contributing Groovy, shell, Ruby and Python solutions that streamline builds and plugin integrations. As a former principal engineer he led a backend team using Go, gRPC, event sourcing and DDD while owning Kubernetes, Helm and GitHub Actions pipelines. Based in Brisbane, he pairs hands-on coding (from Java and Scala to Go and React) with customer-facing troubleshooting at scale. Notably, he has built internal GitHub Apps and support tooling that bridge developer productivity and production reliability.
13 years of coding experience
15 years of employment as a software developer
Bachelor’s Degree, Information Technology, Bachelor’s Degree, Information Technology at Charles Darwin University
Github Skills (9)
git10
jenkins10
automation10
jenkins-ci10
automations10
groovy10
scripting10
cicd10
plugin-development9
Programming languages (6)
Github contributions (5)
jenkinsci/jenkins-scripts
May 2016 - Jul 2019
Scripts in Groovy, shell, Ruby, Python, whatever for managing/interacting with Jenkins
Role in this project:
DevOps Engineer
DevOps EngineerContributions:5 commits, 2 PRs, 31 comments in 3 years 2 months
Contributions summary:Owen primarily contributes to automating Jenkins jobs by adding and configuring plugins, and enabling shallow clone across various project types. Their work involves modifying Groovy scripts to interact with Jenkins' internal APIs and extending git functionalities within build processes. They have also worked on improving project configurations by adding features like the AnsiColor plugin. Their contributions facilitate more efficient and streamlined build and deployment workflows within the Jenkins environment.
groovyjenkinspythonrubyshell
Evildethow/support-core-plugin
Jan 2016 - Oct 2019
Contributions:26 pushes, 16 branches in 3 years 9 months
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