Summary
Owen Zhang is a Sr. Support Engineer specializing in Vault at HashiCorp with a multidisciplinary background in mechanical and network engineering. Over two years in cloud security support and several prior roles in technical leadership and product support, he blends hands-on troubleshooting of TCP/IP and VMS systems with systems integration, 3D modeling, FEA, and design-for-manufacturability thinking. He has managed projects end-to-end—from estimating and engineering to installation—bringing practical project management skills from hardware and surveillance domains into software-support workflows. Based in the San Francisco Bay Area, Owen is comfortable translating complex technical requirements into actionable solutions for customers and internal teams. A detail-oriented problem solver, he pairs an MBA in IT with an engineering master's, allowing him to bridge technical depth and business context in support escalations.
2 years of coding experience
9 years of employment as a software developer
Master’s Degree, ENGINEERING, 3.45, Master’s Degree, ENGINEERING, 3.45 at New Jersey Institute of Technology
Master of Business Administration - MBA, Information Technology, 3.5, Master of Business Administration - MBA, Information Technology, 3.5 at Goldey-Beacom College
Bachelor's Degree, Engineering, Bachelor's Degree, Engineering at Northeast Forestry University
English, Chinese