Paul Berry
Director Of Repair Operations EMEA
England, United Kingdom
Summary
👤
Senior🎓
Top SchoolPaul Berry is a results-driven operations leader with 13 years’ experience steering large-scale repair, service and contact center operations across EMEA. As Director of Repair Operations at Zebra Technologies he oversees P&L, 3rd-party service relationships and circular-economy initiatives while applying Lean Six Sigma discipline to raise CSAT and reduce cost. He has previously led multi-site BPO and telesales operations, accountable for hundreds of staff, cross-border service delivery and multi-million pound revenue targets. Paul is people-focused and known for building high-performing teams, embedding continuous improvement and sharing best-practice across regions. He combines strategic oversight with hands-on program launches — from new telesales centres to complex reverse-logistics transitions — demonstrating an ability to translate operational strategy into measurable outcomes. Based in England, he blends commercial rigour with a keen interest in circular service models that extend product life and customer value.
13 years of coding experience
Rooks Heath High School
Github Skills (1)
mobile-application10
Programming languages (1)
Github contributions (1)
rhomobile/rhodes
May 2013 - Dec 2014
The Rhodes framework is a platform for building locally executing, device-optimized mobile applications for all major smartphone devices.
Contributions:10 commits in 1 year 6 months
mobile-application
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